LEGAL
Privacy Policy
This Privacy Policy explains how Kumarii (“Kumarii”, “we”, “us” or “our”) collects, uses, stores and shares personal information when you visit or make a purchase from https://kumarii.in, contact us, subscribe to our communications or otherwise interact with our services.
1. Information we collect
Depending on how you use our website and services, we may collect:
- Identity and contact details, including your name, email address, phone number and billing or delivery address.
- Order and transaction details, including products purchased, order value, payment status, returns and refunds.
- Account information if you create a customer account.
- Device and usage information, including IP address, browser type, device type, pages viewed and interactions with the website.
- Communication details when you contact customer support, submit a form, leave feedback or subscribe to marketing messages.
- Information provided through cookies and similar technologies.
2. Payment information
Payments may be processed by third-party payment gateways. We do not ordinarily store complete debit card, credit card, UPI PIN or banking credentials on our own systems. Payment providers process such information according to their own privacy and security practices.
3. How we use your information
We may use personal information to:
- Process, fulfil, deliver and manage orders.
- Provide order confirmations, shipping updates and customer support.
- Manage returns, replacements, cancellations and refunds.
- Create and maintain customer accounts.
- Prevent fraud, misuse, security incidents and unlawful activity.
- Improve our website, products, services and customer experience.
- Send promotional messages where you have consented or where otherwise permitted by law.
- Comply with legal, tax, accounting and regulatory obligations.
4. Cookies and analytics
Our website may use cookies, pixels and similar technologies required for shopping-cart functions, checkout, security, preferences, analytics and advertising. You may control certain cookies using your browser settings. Disabling essential cookies may affect website functionality.
5. How we share information
We may share information only as reasonably necessary with:
- Shopify and service providers supporting website hosting, ecommerce operations and analytics.
- Payment processors, banks and fraud-prevention providers.
- Delivery, courier, logistics and fulfilment partners.
- Technology, communication, customer-support and marketing service providers.
- Professional advisers, auditors, insurers and authorities where required by law.
- A successor entity in connection with a merger, restructuring, acquisition or transfer of business assets.
We do not sell personal information for money.
6. Data retention
We retain personal information only for as long as reasonably necessary to provide services, complete transactions, resolve disputes, maintain business and tax records, enforce agreements and comply with applicable law. Retention periods may vary depending on the type of information.
7. Data security
We use reasonable administrative, technical and organisational safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your choices and rights
Subject to applicable law, you may request to:
- Access or obtain information about personal data associated with you.
- Correct inaccurate or incomplete personal information.
- Request deletion of personal information where legally permitted.
- Withdraw consent for optional processing or marketing communications.
- Raise a grievance regarding the handling of your personal information.
We may need to verify your identity before acting on a request. Certain information may be retained where required for legal, fraud-prevention, accounting or contractual purposes.
9. Marketing communications
You may unsubscribe from promotional emails using the unsubscribe option provided in the message or by contacting us. Transactional messages relating to orders, payments, delivery, returns or account security may still be sent.
10. Children’s privacy
Our services are not intended to be used independently by children who cannot legally enter into a contract. Purchases by minors should be made with the involvement and consent of a parent or legal guardian.
11. Third-party links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or practices.
12. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, services or legal obligations. The revised version will be posted on this page with an updated effective date.
13. Contact and grievance support
For privacy questions, requests or grievances, contact: